Privacy Policy

The protection of your personal data is a matter of particular importance to us. That is why we process your data exclusively on the basis of the legal provisions (General Data Protection Regulation (EU) 2016/679, Austrian Data Protection Act (DSG) and Telecommunications Act (TKG 2021). In this Privacy Policy, we inform you about the most important aspects of data processing within the scope of our website.

The protection of information and in particular of personal data is of particular concern to Wilhelm Schwarzmüller GmbH (hereinafter referred to as the “Company”). The standard you expect from the quality of our products and services is our benchmark for handling your data. This Privacy Policy describes in more detail how the Company processes and protects your personal data on this website and the purposes for which the processed data is used. 

By means of this Privacy Policy, the Company informs you about the nature, scope and purpose of the data it processes and about the rights to which data subjects are entitled. The technical and legal parameters for the processing of personal data are subject to constant and progressive development, which is why the Company reserves the right to adapt this Privacy Policy from time to time in line with changes in the general conditions. For this reason, users of a Company website must inform themselves of any changes to this Privacy Policy when they start to use the website.

This Privacy Policy applies to all websites operated by the Company and / or by companies affiliated with the Company.

1. Controller

The controller within the meaning of the EU General Data Protection Regulation (hereinafter: GDPR) and other national data protection laws of the Member States as well as other data protection regulations is:

Wilhelm Schwarzmüller GmbH
Hanzing 11
4785 Freinberg
Austria
Company registration number: 364874f

Email: office@schwarzmueller.com
Website: www.schwarzmueller.com

2. Data Protection Officer

Hochleitner Rechtsanwälte GmbH, Kirchenplatz 8, 4070 Eferding, Austria, has been appointed as data protection officer in Austria for Schwarzmüller Holding GmbH as of 01/01/2022.

Contact data:
Phone: +43 (0) 7272 2255
Email: Dpo-at@schwarzmueller.com

3. Personal data

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, the name, age, address, date of birth, telephone number, email address or IP address.

Anonymous or anonymised data, on the other hand, are not personal data. Such data is not subject to the scope of application of the data protection regulations. As far as possible, the Company tries to process data in anonymised form. This is done, for example, by recording collected data under a pseudonym rather than with your name, so that it is not possible to trace the data back to a specific or identifiable person.
The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis or the consent of the person concerned.

4. Identification and collection of personal data, storage period

The Company does not collect and hold personal data without a reason. In fact, personal data is collected in order to:

enable you to use this website in the most user-friendly way possible, fulfil contractual or pre-contractual obligations, process information requests or complaints quickly, answer service or product enquiries, provide information, marketing or newsletter content relevant to you, enable navigation on this website, handle your job application, process orders and carry out statistical surveys on the use of this website.
The Company collects the personal data used for this purpose in various ways. Personal data is collected when you provide (directly disclose) the following personal data as part of a data collection:

• First name
• Last name / company
• Employer
• Address (street, house number, postal code, place and country)
• Value added tax identification number (UID number)
• Email address
• Phone number

The Company stores personal data to the extent necessary for the duration of the entire business relationship, from the initiation to the execution to the termination of an agreement. In addition, if it is covered by a legitimate interest in accordance with the statutory storage and documentation obligations. These result, for example, from the storage obligations under commercial and tax law (generally 10 years) or the limitation periods under European or national laws or other regulations to which the controller is subject (up to 30 years). 

Personal data transmitted to the Company in the context of a consent (e.g. for a newsletter, registration for an online shop, etc.) will be stored for a maximum of three years from the last activity, unless revoked earlier. Should you contact us via the contact form, an email will be sent to a standard email address. Personal data processed via the contact form is regularly deleted by the Company every 6 months.
Exceptions to this are personal data that are necessary due to legal retention periods and for the enforcement of legal claims. This data will not be deleted, but will be blocked from access in order to prevent access for other purposes. Should these reasons cease to apply, this personal data will also be deleted or anonymised or pseudonymised.

However, personal data is also collected by means of so-called cookies when you navigate on or through this website. Such data includes the type of browser you use, the language, the login times, the terminal device used, the volume of data transferred, the navigation history and the referrer. The IP address is anonymised via Matomo. This data is processed by the Company in order to ensure a smooth connection and a safe and comfortable use of the Company's website. This data is deleted as soon as it is no longer required to display the website. Collection of the data to provide the website and storage of the data in log files is absolutely necessary for the operation of the website. As a result, there is no possibility for the user to object. In individual cases, further storage will take place if this is required by law.

5. Use of personal data

As a matter of principle, the Company uses personal data exclusively within the scope of and on the basis of the applicable data protection regulations, such as, in particular, the General Data Protection Regulation (EU) 2016/679, the Austrian Data Protection Act (DSG) and the Telecommunications Act (TKG 2021).

The Company only uses personal data provided that the content and purpose of the use of the data is covered by the Company's legal authority and that your confidentiality interests meriting protection are not violated. The legal authority of the company results from the business licence that has been granted and the Articles of Association.

Your confidentiality interests worthy of protection are safeguarded by the Company, for example, in that you have consented to the use of your personal data. This consent can be revoked at any time using the contact details provided at the end of this Privacy Policy. Revocation will render any further use of the personal data inadmissible if the use of the data is based solely on your consent and your confidentiality interests meriting protection cannot be safeguarded in any other way.

Insofar as consent is required, the Company will invite you to give such consent directly at the time of collecting such personal data. The Company will inform you in advance in each case about which types of data will be used for which purposes. Should the use also include a transfer to third parties, you will also be informed about the recipient of the transfer and the purpose of the transfer. In addition, you will again be informed of your right to revoke your consent at any time.

Your confidentiality interests worthy of protection will also be safeguarded by the Company in that overriding legitimate interests of the Company or a third party require the use of your personal data. In this context, your interests in the protection of the respective personal data will be balanced against the interests of the Company or a third party in the use of this data. The interests of the Company or a third party are considered to supersede in particular if the data is necessary for the fulfilment of a contractual obligation between the Company and you or for the assertion, exercise or defence of legal claims of the Company.

If the Company has an overriding legitimate interest in the use of the data, your personal data will only be used to the extent necessary to fulfil the relevant purpose. For example, personal data that is necessary for the performance of the contract will not be used for marketing purposes.

6. Specific data collection and use

The Company collects and uses personal data on the website on the following occasions:

a) Registration in the fan shop: 

When you register in the fan shop, the following data is collected: First name, last name, employer, street, house number, postcode, town, country, email address, telephone number. The data is used to process the orders. Access is activated upon registration (double opt-in by mail and code). 

Processing of the personal data provided is based on the Declaration of Consent given voluntarily by the data subject during registration pursuant to Article 6 (1) (a) GDPR and, if applicable, on the fulfilment of (pre-) contractual obligations pursuant to Article 6 (1) (b) GDPR or on the protection of interests pursuant to Article 6 (1) (f) GDPR.  

The Declaration of Consent is made unambiguously, in an informed manner, relates to the specific processing and has not yet been revoked. Revocation is possible at any time with effect for the future under the above-mentioned contact option of the data protection officer.

As soon as the registration or user account on our website is deleted or modified, the data processed during the registration process will be deleted. inmpdual cases, further storage will take place if this is required by law.

The transfer of data for release to ISTAC Promotion GmbH is carried out by Schwarzmüller. 

As a user, you have the option of deleting the registration or the user account at any time. In addition, you can have the data stored about you changed at any time. To do so, please select the "Change data" button in the "Contact details" field. 

The fanshop is operated by the following external service provider:

ISTAC Promotion GmbH
A-4062 Kirchberg-Thening
Titanstraße 3
Ph.: +43 (0) 7221 / 63760
Fax: +43 (0) 7221 / 63760– 50
Email: office@istac-service.at

Information pursuant to the Austrian E-Commerce Act (ECG)

ARA (waste recycling) licence number: 16573
VAT number: ATU61196501
ERA (electric waste recycling) number: 51468
Court of jurisdiction: Linz Regional Court
Company registration number: FN 254 427h

b) Registration in the merchandising shop: 

Registration in the merchandising shop takes place on the basis of an application form completed by the person concerned and activated by the external service provider ISTAC Promotion GmbH on behalf of the Company.  In the course of registration, we will collect the following data: First name, last name, company, street, house number, postcode, town, country, UID number, email address, telephone number, delivery address and invoice address. The data will be used to give you access to the merchandising shop and to process orders. The access data is generated by Schwarzmüller and transmitted to the person concerned by email. When accessing for the first time, the person concerned is requested to change the access data.

Processing of the personal data provided is based on the Declaration of Consent given voluntarily by the data subject during registration pursuant to Article 6 (1) (a) GDPR and, if applicable, on the fulfilment of (pre-) contractual obligations pursuant to Article 6 (1) (b) GDPR or on the protection of interests pursuant to Article 6 (1) (f) GDPR.  

The Declaration of Consent is made unambiguously, in an informed manner, relates to the specific processing and has not yet been revoked. Revocation is possible at any time with effect for the future under the above-mentioned contact option of the data protection officer.

As soon as the registration or user account on our website is deleted or modified, the data processed during the registration process will be deleted. In individual cases, further storage will take place if this is required by law. 
The transfer of data for release to ISTAC Promotion GmbH is carried out by Schwarzmüller. 

As a user, you have the option of deleting the registration or the user account at any time. In addition, you can have the data stored about you changed at any time. To do so, please select the "Change data" button in the "Contact details" field.

The merchandising shop is operated by the following external service provider:

ISTAC Promotion GmbH
A-4062 Kirchberg-Thening
Titanstraße 3
Ph.: +43 (0) 7221 / 63760
Fax: +43 (0) 7221 / -3760 - 50
Mail: office@istac-service.at

Information pursuant to the Austrian E-Commerce Act (ECG)

ARA (waste recycling) licence number: 16573
VAT number: ATU61196501
ERA (electric waste recycling) number: 51468
Court of jurisdiction: Linz Regional Court
Company registration number: FN 254 427h

c) Registration in the Spare Parts Online Shop: 

When you register in the Spare Parts Online Shop, we will record the following data: Title, first name, last name, company name, street, house number, address suffix, postcode, town, country, UID, customer number, email address, phone number, fax. The data is used to give you access to the merchandising shop and to process orders. Activation is carried out by Schwarmüller.

Processing of the personal data provided is based on the Declaration of Consent given voluntarily by the data subject during registration pursuant to Article 6 (1) (a) GDPR and, if applicable, on the fulfilment of (pre-) contractual obligations pursuant to Article 6 (1) (b) GDPR or on the protection of interests pursuant to Article 6 (1) (f) GDPR. The Declaration of Consent is made unambiguously, in an informed manner, relates to the specific processing and has not yet been revoked. Revocation is possible at any time with effect for the future under the above-mentioned contact option of the data protection officer.

As soon as the registration or user account on our website is deleted or modified, the data processed during the registration process will be deleted. In individual cases, further storage will take place if this is required by law.

As a user, you have the option of deleting the registration or the user account at any time. In addition, you can have the data stored about you changed at any time. For this purpose, a corresponding (informal) request must be sent by email to aftersales@schwarzmueller.at. The processing of data in connection with the spare parts shop can be objected to by deleting the user account. To do so, please send a corresponding (informal) request by email to aftersales@schwarzmueller.com. 

d) Contact form: 

On our website, we offer you the opportunity to contact us using a form which you can access at www.schwarzmueller.com/de/info-und-kontakt/kontakt. We collect the following data for the contact form: First name, last name, email address, telephone number, address. This information is used to process your enquiry or your request for contact. When you use the contact form, your personal data will not be passed on to third parties.

Processing of the data provided, also personal data, is based on the Declaration of Consent given voluntarily by the data subject during registration pursuant to Article 6 (1) (a) GDPR and, if applicable, on the fulfilment of pre-contractual obligations pursuant to Article 6 (1) (b) GDPR or on the protection of interests pursuant to Article 6 (1) (f) GDPR. The Declaration of Consent is made unambiguously, in an informed manner, relates to the specific processing and has not yet been revoked. Revocation is possible at any time with effect for the future under the above-mentioned contact option of the data protection officer.

e) Application in response to a job advertisement or an unsolicited application

Information on the processing of personal data in connection with the application procedure can be found at the link below:

www.schwarzmueller.com/de/karriere/datenschutz-bewerber

As soon as the registration or user account on our website is deleted or modified, the data processed during the registration process will be deleted. In individual cases, further storage will take place if this is required by law.

f) Newsletter:

The Company will process data obtained by it in the course of the contractual relationship with the Customer. This is done in order to send the Customer emails, postal letters or advertising brochures for the purpose of presenting the products (Article 6 (1) (f) GDPR). Irrespective of the above-mentioned legal grounds, it is possible that the Company will require consent for certain processing pursuant to Art. 6 (1) (a) GDPR and will obtain this from the person concerned. If consent is granted for the processing of personal data, the processing shall be carried out exclusively for the purposes specified in this consent, such as dispatching product-specific email newsletters or providing information about events. Consent that has been given can be revoked at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
Within the meaning of Article 6 (1) (f) GDPR, it is in the legitimate interest of the Company to regularly inform customers (contractual relationship) about the further development of its own products and services as well as about market-relevant topics and trends in this context. To this end, the Company provides information, for example, via email newsletters.

The customer has the right to object at any time to this processing of its data for the purpose of direct advertising without stating reasons. This can be done by sending a letter to the Company, c/o ’Datenschutz’, or by email to gdpr@schwarzmueller.com The Company will process the customer's data for this purpose as long as the customer does not object, but only up to a maximum of three years from the date of the last activity. For other forms of direct marketing, the Company will only process the customer's data if the customer has given his/her consent to the processing of his/her data (Article 6 (1) (a) GDPR). In the event that the customer has consented to the processing of data, he/she may withdraw this consent without giving any reason by writing to the Company, c/o Data Protection, or by email to gdpr@schwarzmueller.com The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

In addition, the Company also collects personal data by means of so-called cookies (see below). Should you have to enter personal data on one of the above-mentioned occasions over several pages, these will be temporarily stored by a session cookie so that they can be used on the next page.

7. Provision of data / data transfer

Data transfer is the disclosure of personal data to third parties who in turn use this data for their own purposes or also the use of data for another field of activity of the Company. The provision of data is the transfer of personal data to third parties who use this data on behalf of the Company for the Company's purposes.

Personal data is collected if you provide it to us voluntarily, for example, in the context of a registration (e.g. contact request) or if you agree to the use of cookies.

All personal data will be collected, processed and used in accordance with the applicable provisions on the protection of personal data, primarily for the purpose of the services you have requested and for processing your enquiries.

The Company will not sell, lease or rent such personal data to third parties under any circumstances. Your personal data will only be transferred to third parties if and to the extent that this is necessary for the purpose of processing the contract and for providing information, marketing and newsletter services.

Your data will be stored in personal form only for as long as is necessary for the purposes for which it is processed or until the expiry of any guarantee, warranty,

limitation or statutory retention periods, warranty, limitation and statutory retention periods, unless otherwise specified in these data protection provisions.

We use software service providers and agencies in the operation of our website(s). These may gain access to your personal data in the course of their activities. They have given us an undertaking that they will comply with the applicable data protection provisions. In general, if we commission external service providers with data processing, such service providers are also obligated to comply with data protection. In addition, the Company uses various contract data processors to whom personal data is transferred in order to fulfil the respective service.

In individual cases, your data will be transferred to our data protection officer in order to gain his advice on implementing the data protection regulations, for example, should you assert data subject rights against 
us.

The Company cooperates with the following providers on the basis of commissioned processing agreements:
ISTAC Promotion GmbH (Fanshop)
Titanstraße 3
4062 Kirchberg-Thening
Ph.: +43 (0) 7221 / 63760
Email: office@istac-service.at

8. Cookies and analysis services

We use cookies on our website. Cookies are small text files that are stored by the website operator via the browser on a storage medium of the end device used by the website user (PC, notebook, tablet, smartphone, etc.). This information is retrieved during subsequent visits to the website and enables the website to recognise the end device. Both personal and non-personal data can be stored in cookies. User profiles can also be created by setting cookies.

Cookies are used by the Company to make the website more user-friendly, to continuously improve how the website performs for you and to learn more about how the website is used. However, except for the absolutely necessary cookies, this website can also be viewed without cookies. Whether cookies are stored by your browser and if so, which ones, can be set by all internet browsers. Most browsers accept all cookies in their default settings. The browser settings should be adjusted accordingly if you do not wish this to happen. You can also delete cookies that have already been set via the browser settings. In order to do this, go to the help page of your browser or check the cookie settings of your browser. Our website uses functions provided by the web analytics service Matomo. This is an open-source software for the statistical analysis of user data. Cookies are used for this purpose, which enables an analysis of the use of the website by the users. The information that is generated in this way is transferred to the provider's server and stored there. Any other information we obtain through cookies will not be passed on to third parties.
Our website uses transient cookies that are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This allows various requests from your browser to be assigned to a common session and enables us to recognise your terminal device should you subsequently visit the website again within a session.
Our website also uses persistent cookies. Persistent cookies are cookies that are stored in your browser for a longer period of time and transmit information to us. The storage period differs depending on the cookie. You can delete persistent cookies yourself via your browser settings.
Essential cookies: These cookies are required for technical reasons so that you can visit our website and use the functions we offer. These are first party cookies owned by the Company. The following essential cookies are used on our website:

Essential cookies are also set without the consent of the person concerned due to our legitimate interest in using them. The legal basis for the setting of the absolutely necessary cookies is therefore the legitimate interest of the company pursuant to Article 6 (1) (f) GDPR.

Functional cookies: Functional cookies are cookies that increase the user-friendliness of the website, but are not absolutely necessary for proper functioning. This is done, for example, by saving the language setting, font size or accessibility settings. The following functional cookies are used on our website:

These functional cookies are only used if the data subject has consented to the processing of personal data by clicking on the button "Accept all cookies" or has selected the selection field "Functional cookies" accordingly and has clicked the button "Accept selected cookies". The legal basis for the setting of functional cookies is the consent given by the data subject in accordance with Article 6 (1) (a) GDPR (or Section 165 (3) TKG 2021).
This consent can be revoked at any time by changing the cookie setting ("Cookies" button in the website footer).

Web analysis or web statistics cookies: These types of cookies are used to collect information about the behaviour of users on the website (duration and frequency of sub-pages accessed, order of pages visited, search terms used that led to the visit of the respective page, movements such as clicks and scrolling with the mouse as well as country, region and, if applicable, city of access). They identify popular areas of the website or measure loading times of different browsers. This information is used to determine the main interests of users. The website is adjusted in terms of content and functionality on the basis of the user needs determined in this way. This type of cookie does not store any personal information, such as the IP address, so that it is not possible to trace the cookie back to the individual user. The following web analysis and web statistics cookies are used on our website:

These web analysis and web statistics cookies are only used if the data subject has consented to the processing of personal data by clicking on the button "Accept all cookies" or has selected the selection field "Statistics" accordingly and has clicked the button "Accept selected cookies". The legal basis for the setting of web analysis or statistics cookies is the consent given by the data subject in accordance with Article 6 (1) (a) GDPR (or Section 165 (3) TKG 2021).This consent can be revoked at any time by changing the cookie setting ("Cookies" button in the footer of the website).

Marketing cookies: Marketing cookies are used to analyse the behaviour of users and classify them into categories in order to subsequently provide them with personalised advertising. The following marketing cookies are used on our website:

These marketing cookies are only used if the data subject has consented to the processing of personal data by clicking on the button "Accept all" or has selected the selection field "Marketing" accordingly and has clicked the button "Accept selected cookies". The legal basis for the setting of marketing cookies is the consent given by the data subject in accordance with Article 6 (1) (a) GDPR (or Section 165 (3) TKG 2021). This consent can be revoked at any time by changing the cookie setting ("Cookies" button in the website footer).

9. Tracking and analysis tools

We use tracking and analysis tools to ensure the ongoing optimisation and tailored design of our website. With the help of tracking measures, it is also possible for us to statistically record the use of our website by visitors and to further develop our online offer for you using the knowledge gained. Based on these interests, the use of the tracking and analysis tools described below is justified in accordance with Article 6 (1) sentence 1 (f) GDPR. If you have given us your consent to the use of cookies on the basis of a notice issued by us on the website ("cookie banner"), the legitimacy of the use is also based on Article 6 (1) sentence 1 (a) GDPR. The following description of the tracking and analysis tools also shows the respective processing purposes and the processed data.

a) Website analysis tool Matomo

This website uses Matomo, an open source software for the statistical analysis of accesses by visitors. For this purpose, Matomo uses cookies (see point 8). The information generated by these cookies about the way our website is used is transmitted to our server, where it is compiled into a pseudonymised usage profile. This enables us to evaluate the use of our website and to design the website according to the needs of our users. This information is not passed on to third parties. The IP address is not associated with any other data relating to you. The allocation of your IP address is prevented by anonymisation using IP masking. Matomo is configured on our website in such a way that a "Do-Not-Track" setting made by you in your browser is observed. 
An analysis of the use of the website by the data subject is deactivated by default. The data subject has the option of activating the analysis by Matomo. For this purpose, the data subject can select a corresponding checkbox ("Opt-In") when accessing the website for the first time. The selection is made in the cookie banner by clicking on the button "Accept all" or the selection field "Statistics" and then the button "Accept selected cookies". In such cases, the legal basis for the analysis of the usage by the person concerned is the voluntarily given consent according to Article 6 (2) sentence 1 (a) GDPR. 
You can generally prevent cookies from being stored by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

b) Google Maps

The map data from Google Maps are integrated into our website via the Google Maps API for the map display under the menu item "Workshop search". Google Maps a map service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.

This allows us to show you interactive maps directly in our website and enables you to conveniently use the map function so that you can quickly find our service points in your vicinity.

After clicking on the "Workshop search", you can choose whether you want to enter a specific location directly or have the location determined automatically based on your current location. With both options, personal data of your smartphone such as time, operating system as well as your current IP address will be transmitted to Google in order to show you a suitable map section.

With automatic location transmission, your current location is sent to Google and automatically processed there. The following data is processed by Google to determine your location: Your IP address, your GPS coordinates, your mobile network, your WLAN network.

Google also receives the information that you have accessed in our website. This takes place regardless of whether Google has a user account with which you are logged in or whether there is no user account.

This data is also processed in the USA, which has lower data protection standards. The Google service will only be activated if you give your consent. With regard to your rights in the event of revocation, etc., the data protection provisions of Google Inc. apply. (http://www.google.de/intl/de/policies/privacy).

If you are logged in to Google, your data will be directly assigned to your account. If you do not wish to have your data associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of our website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide targeted advertising and to inform other users of the social network about your activities on our website. You are entitled to object to the creation of these user profiles, and you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider's privacy policy. There you will also receive further information on your rights in this regard and setting options for protecting your privacy:http://www.google.de/intl/de/policies/privacy

The legal basis for the integration of the Google Maps function is the consent you have given voluntarily pursuant to Article 6 (1) sentence 1 (a) GDPR.

10. Social media

Links are provided to the social media profiles of the providers of

1. Instagram (a company of Facebook Ireland Limited., 4 Grand Canal Square, Dublin 2, Ireland),
2. youtube (a company of Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA) and
3. Facebook (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland).

These links do not contain any explicit user-specific data but merely the respective profile links of the provider. When you click on the link, you leave the website and are redirected to the respective social media platform via your browser. This provides the respective social media platforms with the information that your browser has called up on our website, even if you do not have an account with the respective social media platform or are not currently logged in there. This information (including your IP address) is transmitted by your browser directly to the servers of the social media platforms in the USA and stored there. If you are logged in to your social media account, then the social media platform can assign your visit to our website directly to your account. The social media platforms use this information, for example, for the purposes of advertising, market research and designing the platforms to meet your needs. For this purpose, usage, interest and relationship profiles are created, e.g. to evaluate your use of our website with respect to the advertisements displayed to you on the social media platforms or to inform other users about your activities on our website. Should you not wish the social media platforms to assign the data collected via our website to your account, you must log out of your account before visiting our website.

Please refer to the data protection information for the purpose and scope of data processing by the social media platforms as well as your rights in this regard and possible settings to protect your privacy.

1. Facebook:https://www.facebook.com/about/privacy/
2. YouTube:https://policies.google.com/privacy?hl=en
3. instagram:https://de-de.facebook.com/help/instagram/519522125107875

11. Hyperlinks

Our website contains so-called hyperlinks to websites of other providers. When you activate these hyperlinks, you will be redirected from our website directly to the website of the other providers. One way you can recognise this is by the change of URL that is displayed in your browser. We cannot accept any responsibility for the confidential handling of your data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself about the handling of your personal data by these companies directly on these websites.

12. Data protection measures

The Company has taken appropriate technical and organisational precautions to ensure the protection of your personal data. This is to prevent any unauthorised access, collection, use, publication, duplication, modification or erasure of personal data. To this end, this data is secured on protected servers within Austria. The technical data protection measures applied include password enforcement, logging, access controls, firewalls and anti-virus programmes. The organisational data protection measures used include the four-eyes principle, restriction of data access for selected employees, random checks, non-disclosure agreements and contractual declarations of commitment.

Should personal data be transferred to the USA or to another country with a lower level of data protection than that of the EU, the Company shall ensure in advance that an adequate level of data protection exists.

13. Data subject rights

Of course, the Company grants you a right of access, a right of rectification or erasure and a right of objection concerning the use of your personal data.

Pursuant to Article 15 GDPR, the data subject is entitled at any time to request confirmation as to whether personal data relating to him/her are being processed and, where appropriate, to obtain information about such personal data from the controller. In particular, the data subject may request information about the processing purposes, the categories of personal data, the categories of recipients to whom their data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of their data if it has not been collected by us, about a transfer to third countries or to international organisations as well as about the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details.

Pursuant to Article 16 GDPR, the data subject has the right to have their personal data corrected (completed) without delay. Pursuant to Article 17 GDPR, the data subject may request the erasure of their personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims. Pursuant to Article 18 GDPR, you may request the restriction of the processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, we no longer need the data and you object to their erasure because you need them for the assertion, exercise or defence of legal claims. You also have the right under Article 18 GDPR if you have objected to the processing pursuant to Article 21 GDPR. This also applies to the automated processing of the personal data of the data subject. In addition, the data subject has the right to object to the direct marketing of their personal data. Consent to the processing of your data within the scope of the newsletter mailing can be revoked at any time. The Company does not carry out profiling (evaluation).

The data subject is requested to inform the Company of any changes to their personal data.

The Company's obligation to inform or provide information under data protection law is limited in particular by the obligation to maintain confidentiality, if any.

As far as possible and not involving a disproportionate effort, recipients of personal data that have been corrected, deleted or whose processing has been restricted shall be informed by the controller. If the data subject so requests, they shall be informed of these recipients.

Pursuant to Article 20 GDPR, data subjects have the right to receive personal data relating to them and which have been provided to the controller in a structured, commonly used and machine-readable format, as well as the transmission of this data to another controller. When exercising the right to data transfer, the data subject may request that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible. The exercise of this right under Article 20 GDPR is without prejudice to the exercise of the right to erasure under Article 17 GDPR. This right shall not apply to any processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
In the event that data is used by the Company on the basis of your consent, you have the right to revoke this consent at any time. Upon receipt of the revocation, the Company will immediately cease to use the personal data concerned, provided that the use of the data is based solely on your consent. The Company may continue to use the personal data concerned if it is anonymised beforehand in such a way that it is impossible to attribute it to a specific person.

In the event of a data breach which is likely to result in a high risk to the personal rights and freedoms of individuals, the controller shall notify the data subject and/or the data protection authority.

All rights must be asserted to the Company in writing (see below for contact details). In order to prevent abuse, the data subject must prove their identity in advance in a suitable form. The right to information is available to every data subject for an unlimited number of times. The provision of information by the Company is free of charge once a year and any additional expenditure incurred will be invoiced after information has been provided in advance.

In accordance with Article 7 (3) GDPR, you can revoke your consent at any time by contacting us at the email address of the data protection officer given above. This has the consequence that we may no longer continue the data processing(s) based on this consent for the future.

The data subject may obtain information from the controller at any time in order to exercise their rights with regard to the processing.

In general, a complaint may be lodged with the supervisory authority pursuant to Article 77 GDPR. As a rule, you can contact the supervisory authority of the place where you usually reside, your place of work or our Company headquarters.

14. Right of objection

When your personal data is processed on the basis of legitimate interests pursuant to Article 6 (1) sentence 1 (f) GDPR, you have the right to object to the processing of your personal data pursuant to Article 21 GDPR, insofar as there are grounds for doing so that arise from your particular situation, or the objection is directed against direct advertising. In the case of direct advertising, you have a general right of objection, which we implement without any indication of a specific situation.

15. Contact data

We will update these guidelines from time to time to protect your personal data. You should review these guidelines from time to time to keep up to date on how we are protecting your information and continually improving the content of our website. Should we make any material changes to the collection, use and/or disclosure of the personal data you provide us with, we will notify you by placing a clear and prominent notice on the website. By using the website, you agree to the terms of these guidelines for the protection of personal data.
Here are the contact details you can use to contact the Company in relation to this Privacy Policy:
Wilhelm Schwarzmüller GmbH
Hanzing 11, 4785 Freinberg,
FN 364874f
Management: Wolfgang Muhri, Daniela Lorenzer, Maik Spindler
Email: gdpr@schwarzmueller.com
Ph: +43 7713 800 0

As of January 2023

Supplementary data protection notice: App

A) Data processing using user information 

You can contact us over the app by using the contact form. If you do so, the following personal data will be sent to us: IP, time, operating system, name, email, telephone number and other personal data which you may have given in free text form. 

This is necessary for us to react to your inquiry and give you an answer. 

The data will be stored for as long as is necessary to fulfil the purpose, a legal duty to retain it exists or the data is needed by us to secure, enforce, or defend demands and claims.

Data processing for the purpose of contacting us using the contact form, takes place in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, on the basis of your voluntarily given consent. You can revoke this consent at any time by deinstalling the app. Although the app can no longer be used in the case of a revocation, our other contact channels such as telephone, email, fax, or postal address (see masthead) remain available, or you can visit us in person.

Target group: Our offering is exclusively for people aged 16 years and above. Use by minors under the age of 16 is not allowed.